Advice and expertise
Guiding business clients in choosing the communication materials best suited to their production needs is the primary function of a distributor’s sales force. Each expert must inform clients on the technical specifications of a given paper, how to store it, how it is transformed and so on.
Procurement and storage
Procurement policy involves selecting suppliers, ensuring that the distributor has a wide range of products and negotiating the best possible prices.
Shipping and delivery
To ensure timely delivery, a distributor needs a strategically located main warehouse (for easy access) and an extensive distribution network, including an adequate number of available vehicles (e.g. lorries, taxis).
Client productivity depends heavily on delivery quality. Next-day delivery anywhere in the country and twicedaily deliveries in certain large urban areas are now standard industry practice.